SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingson & United States |
7-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
Great! Thank you very much! Very fast shipping! Great swimsuit!
Beautiful swimsuit. Cups pulled out, small. and so everything came up. Fast Delivery 2 weeks. HL on the parameters 106-80-106 is ideal. took for the pool and aqua aerobics. The most important thing is not to paint.
Great swimsuit
Beautiful, qualitatively sewn to 46 height 158 m came up, but for a small chest.
Simply wow! Beautiful product, good quality. I am EU 44 and 2XL fits perfect!
Norms quality and size as a whole approached
Swimsuit is great. Took the second in white. On the parameters 90-70-95 came up perfectly. The only negative, it is in the picture it is brighter than real. On the growth of 168 is ideal. There is a stock for the growth of a pair cm exactly.
Swimsuit quality, for height 174, OG-90/ot-75/ob-99 size L sat perfectly on the growth, but the armhole is frayed, probably designed for a large breast volume or a huge back but the main thing is that the growth was good, and on the armhole I'm ears, not at all a problem
All at the highest level. Girls Order, swimsuit bomb
Swimsuit is excellent, sewn qualitatively, delivery 2 weeks!
Cool dress however could be longer... Because some pulls on the shoulders
Excellent swimsuit, the size approached the goods was sent after 4 days but the store said that there was a state holiday so with a delay
Cool swimsuit, good quality. On the size 42-44 ordered s, came up perfectly
The order came for 5 weeks, and 4 of them walked through Belarus ((swimsuit super, I fit the size perfectly, which sooo pleased as it lies behind on the back, like poured just!! My parameters are 86-64-90. The store helped with the choice, everything is great, I recommend)
Beautiful swimsuit.
Duje schvidka delivery zamoviv 11.11 came 18.11 pidiyshov superovo recommend, in our stores such kostuyut for 1300 UAH. But here for 270 UAH Super
Daughter also satisfied. Purchased one side but costumes are troszkę other. My rear has braces and cutout and daughter has crossed thin straps and falbankę. Both we are satisified.