SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingson & United States |
7-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
All norms, corresponds to the description
All Super!!! I recommend
Super quality. Recommend
Swimsuit is good, took XXXL for 48 Russian focusing on reviews. Boldly take a smaller size, this is a bit large, sagging on the back. Went on Vacation took with her as always a needle with a thread and it was not for nothing. Both straps are badly sewn on the back, had to be sewn. Given the price all OK. swimsuit two-layer, nothing shines through. Russian post several times lost my parcel. Every day I called and wrote to the support service.
Very good coloring, the size is good at 48.
Beautiful swimsuit. I would certainly pull a little (sewn) Incision of the chest, because the chest seems to "break up" on the sides... Lacks a little tension. I was afraid that it would not fit in size. At my 90 kg, 166 height and 4 Breast Size-sat normally, even the stock remained. That's why the stomach does not hide, it is visible on the contrary
Very cool, as in the photo, quality! In stores such for 2,5 k
It came quickly. Quality is good. The size corresponds to the description.
Swimsuit went very long for almost 2 months, the quality is good, having read reviews, reinsured and took the size XL, but it turned out to be large, the size XL to Russian 48-50, 44-46 need to take M
Very nice swimsuit. I advise everyone
Great swimsuit. Sewn well. No smell. On its size: height 164, weight 51 kg-size S. with the store did not communicate. The choice was made according to the reviews. In MSC came for 3 weeks.
Looks not bad. But a bit too big at the waist
Exactly the same as the photo. Good quality.
Swimsuit Super, very high quality, came quickly for 23 days before Khabarovsk!
Beautiful
Very fast shipping , the quality is high, design is very nice, very recommended !
Great swimsuit! Good quality and fits well enough. Normal sizing, usually S and ordered S