SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingson & United States |
7-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
Quality is excellent! The material is very dense, the village is excellent. The size is the same. When delivered from Russia came in 5 days. Thanks to the store))
The dress is amazing! Quickly, inexpensive, brought sdek home.
I received the item after 2 months. Too long time! But I’m satisfied from the product.
Written 100 cotton, like the truth, just like in the photo, on the growth of 170 as I wanted, not shot
The item is exactly as in the picture. The store sent two weeks before the ECB, delivered courier delivery straight home with courier, for the first time! Stunning dress, very fast delivery and most comfortable. Thank you!!! Recommend seller
The dress is good) stretches badly, so it will stretch.
Received for a month, very cool and dense. I advise
Came the parcel of the week for 2. a pretty dress, you can beat it in every way. Will go for both evening and everyday wear. The material is pleasant, smooth easily. Fabric does not smell)) With the store did not communicate, still thanks)
I ordered M, my size is 89-74-94. Guided by the grid and reviews. On the shoulders everything is fine, in the hips freely does not tighten. with the store did not communicate. Long to the middle of the shin. Quality is good, cotton. Delivery mega bystraya sdek.
Good dress, wonderful shipping! Quality awesome))
Very quickly brought. The size approached and the material is pleasant. Thank you!
Great T-shirt dress. Size S on parameters 87/66/92 sat perfectly
Excellent dress, thought the quality would not come very, was cotton, the material is breathable, very nice
Dress Super! Shipping 2 weeks
On the parameters 82/58/87 the village is so, I will Suture "bananas" on the hips, but in general sits well, on the growth of 177 cm almost to the middle of the Shin
Super material mięciutki, pleasant and stretchy, beautiful dress :) as most recommend :) came in not the whole month
Dress of good quality, does not shine through. Order satisfied
Great dress! Trusted Reviews and ordered a larger size-sits Super! The material is very dense cotton.
Cool dress, came quickly, because. From a warehouse in Moscow. at 44 size took M, (which no one writes). It was possible and s, but it would be tight, and this dress looks better free-sporty style. Cool, thank you.
Excellent dress of good quality, got in 3 weeks, the size grid corresponds, I recommend
The fastest shipment and receipt of goods in life, ordered for Black Friday, thought because of the number of orders there will be problems with waiting for the shipment, but no! Sdeky courier brought everything home, just super.
I really liked the dress. The only thing, I was afraid that s would be small, took M. But it is too big, but you can wear it) in general, the purchase is satisfied (parameters 90-63-92
Very good quality. Dress loose. The seams are neat. The material is dense cotton. I ordered the size S, on the parameters: 93/72/96, the height of 158 cm, was slightly too big at the waist, but you can fix wearing a strap :) The length also suits. Dress like its versatility, and convenience. It came very quickly, in 6 days. store thanks for the quality and efficiency;)
At a height of 185 just below the knees. The fabric is dense, not translucent, pleasant to the body. No smell. I advise
On height 170 and size 42-44 take the size s. Dress village perfect: 3 Delivery to the door by courier, cool of course, thank you!