SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingson & United States |
7-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
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Nice swimsuit! Size M came up perfectly! Fabric norms, stitched well threads do not stick out! For this money Super swimsuit!! Girls order will not regret!!
Swimsuit is beautiful, hides the shortcomings of the figure. She took xx L to 50 size Russian. With the store did not communicate, the swimsuit ordered 22.11., And received 19.12. Fast shipping. The seller is the fastest thanks.
Good quality kkpalnik. Color Kakina picture. On the volume 105-105-105 came two XL well
A good swimsuit, came on time!
Excellent quality for a good prince
Cool
Beautiful swimsuit, delivery month, corresponds to the description
The height of 172 is slightly small, but it still sits perfectly
Bright swimsuit as in the picture, the description corresponds, the size approached. Delivery to Kazan month Excellent purchase for funny money!
Thank you, the size 42-44 took M, came well, when the tummy will grow up can already be too small.
Swimsuit is very beautiful. Color as picture. Everything is OK but I have very much. Big chest og 120 under the breast 95. The chest fell out. And along the length. And everything else. The village is super I think maybe from these ruches. Make inserts so that the chest does not fall and so the swimsuit is super for someone who does not have a big chest! I didn't even expect it. That he in my 54 Russian sits perfectly took the most. Large size
A good swimsuit, quality, odorless, threads do not stick out, but the chest of course flattens, I recommend unequivocally!
On the growth of 167 cm ideally sat down, parameters 89-60-90, took M
Perfect swimsuit - exactly like the pictures