SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingson & United States |
7-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
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The order came quickly. The fabric is thin, the size approached perfectly. I recommend the store and the goods.
Everything is okay! I recommend this Seller. Thank you very much.
Delivery 3 weeks, the size corresponds, light, slim. Synthetics, but pleasant. I'm very happy)
It suits me ideal.
Dress very pretty, length before knee, I wear size 38/40 wzięłam L is perfect. Synthetic material but nice. Before Tenet musiałam wash, because too tight elektryzował. Goods arrived soon after 2 weeks
I did not expect such a decent quality, and for this money, in general a find, I liked it very much. On the Russian 44, M ideally
beautiful dress very fast delivery
Fast delivery, super material
Almost like the picture.
Dress swietna
Delicate material. Color and fashion as picture. Fast shipping 2 wks to Poland.
Fast shipping! Excellent store! Thanks!
Very satisfied! The village dress is excellent, as I wanted it to be a little loose. I took the size m on my M. The color is the same, Looks good, not cheap. Synthetic material, but it is straight easy. Does not shine through. Only electrified strongly, but I think conday and antistatic will solve the problem. You can wear with a belt, or without, like a tunic with leggings, for example. But better still as an independent dress. Threads do not stick out. The marriage was only on the belt, torn. But, by the way, the belt can be changed to the dress.
Came very quickly, less than 2 weeks!) everything was tracked. I liked it very much. And the dress is beautiful, light. Great option for summer
I received the article as on the picture pretty correct fabric
It's very nice the V is tid.
Order dotarło mega quickly, all compatible, recommend take size more, not to was too short. Only minus it okropnie the elektryzuje.
Came quickly, material the teoche elektryzuje. Stretcher size S, zamówiłam S and length is OK unfortunately in the arms is for ciasna to say as Hiszpankę, but established on shoulders Tez wyglada nicely
XL, happened Courier B. Fast quality good
Very good value, I liked it very much
Dress like the wife, nice quality material, well sewn.
Dears. Super dress. Recommend salesman. Fast delivery.
Two weeks delivery for Polish. Super dress, uniwersalnie beautiful and even for women with brzuszkiem.
Amazing dress. delivery is very fast, track tracked. on my height of 156 cm by three fingers above the knee, OB. gr. 116 and weight 82 kg. Thanks to the store for the quality product and good work I recommend.
its cute