SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingson & United States |
7-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
The product arrived very early, it is beautiful and the fabric makes super good. Think about always buying it with a size above
Thank you for fast shipment and delivery! I really recommend this and store~
just received, no flaws found
Bought a brand new from this shop. Awesome!
It's super ! I really like it. Thank you!
Very beautiful product! Quality superb!! Would recommend to everybody!
I love this... arrived in really good condition! No defects! Thanks!
I can't express how pleased I am! I commonly consider the reviews before getting stuff online, and this one earns such super reviews I couldn-t turn it down. It-s insanely cute, the depiction doesn-t do it justice. I-ve got a lot of praises for it. It is totally well made and insanely worth the mini price I paid for it. that is to say, it is a great acquisition.
really good quality, I didn't expect it. A+++++
Very nice piece, rather well cut, chiffon fabric ok too, no threads everywhere as is often the case at these stores. Received in record time...
Buying online has never been more convenient and satisfying. thanks to the seller for creating the best experience!
reviews show it's a lovely item totally worth its price. I can surely confirm :-)
good quality of my new . i was a bit worried but it's fine.
Super quickly delivered-less than 2 weeks. Beautiful blouse, but with the size I was a little mistaken
Wonderful blouse!.! The material is quite pleasant, light and does not feel at all on the body. It looks exactly like in the picture (looks good as with a top/t-shirt under it, and without). The goods came without the slightest damage and exactly within the specified time frame. I was completely satisfied with the purchase. Thank you store ~
Very satisfied with the purchase. the order came very quickly, two days before the estimated time. packed in a package. Everything is intact. the material is very pleasant to the body. I took the size l on the parameters ob. gr.94, tal.69. Height 160. As for me shito. Thank you! Seller recommend.
5 STARS XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
lovely chiffon blouse. good quality. unfortunately too small for my wife so I have to order bigger size. Thank you
Everything corresponds; good Material + cut of the garment, very elegant. Satisfied with this article. Seller OK
Corresponds to the description, light, transparent
Super!
Gorgeous! At 44 took l-sits perfectly. Color white. Shines through, but for this was ready according to reviews
Very good!! Looks amazing
Very thin blouse, shines through the bra, but it does not spoil it. Quality is not bad at its price. The size corresponds to the store's grid, not obtyag. In the photo, the blouse is unironed. It was a little less than a month to moscow.
Perfect! Very nice! Thank you!