SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingson & United States |
7-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
Nice product. Not leather, but similar. Seller OK. Recommend
Good morning, I'm bluffed! Very nice jacket! It really looks like cooking. Two exterior pockets and an interior pocket. The closure Light is dummy (no pocket). But it's beautiful Quality and it looks solid. In short this jacket is the most beautiful effect. I recommend it Warmly this merchant!
Excelente
Unfortunately the jacket was not received, the dispute was opened and the store returned the money. Therefore, I recommend the seller and put 5 points.
the jacket is super. there is a little smell, but in a couple of days it almost disappeared. very well sewn. thin. suitable for fall. husband really liked. we are ecstatic. many thanks to the store. I recommend to everyone. I am very sorry that I can not put a photo
nice product recive in 12 days
Very good quality. The second I buy
It's the second time I 've bought it but different color and it's perfect. I bought a bigger size than usual.
Excellent, material quality and very good completion to Spain said it took 22 days and arrived in 11 days, A coworker likes me so much, I bought another one for him. 100% recommended. The only thing that needs to look good on the stems with the measurements below to buy the right size.
Jacket fire! The store picked up the size right under me. Height 192, weight 90, 3XL the most it! At us in the store such jackets for 6000 hang! Thank you seller! The parcel was about a month. I recommend!
Very good product 100% good quality price the size a little small.
Take 1 plus size
The jacket is excellent!!! thanks.
All right the quality, very fast shipping, only Q comes me hip wide, or I'm too skinny Q can be I recommend 100% product and store
hermosa
This jacket is realy stylish. Thank you for selling !!
Frankly I'm just filled
Super Jacket good quality m real satisfied
Excellent ! Very pleased with the product
A good jacket, I like it, on my 100 kg 180 cm took 5 XL, even a little bit large...
Delivery 3 weeks. I estimate the store, so 5 points. The jacket itself is a three-piece. After unpacking has a strong smell, I hope it will fade. Some threads stick out. Leatherette is pleasant to the touch. There are no loops to hang. Pocket with a zipper on the left from above-a fake. Bottom under the right pocket is a ubiobshchnaya strip, before buying in the picture immediately did not pay her attention. That designer who came up with her has to screw her in the ass. Also of the minuses that there is no fastening pocket. on 182 cm 90 kg took, based on reviews, 3XL. On my sports figure is somewhat cramped. On a thin shirt is nothing, but the sweater is no longer comfortable. I think that 4XL would be better. In general, nothing outstanding in the jacket is not, the usual mediocre latitude.
XXL = L
Delivery to Chelyabinsk - 20 days. Size fit perfectly. In my height 190 and weight 96, the store advised 4XL. Thank you! I recommend!!!
ok
excelente