SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingson & United States |
7-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
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Swimsuit of very good quality, does not shine through. On the growth of 174, OB 93, OT 70, og 85 size m, came up perfectly.
I ordered a swimsuit size L for parameters 94-76-98 height 165, fit perfectly. The fit can be adjusted, the photo swimsuit is pulled down so that it is not very open. The quality is very good, the threads do not stick out, the material itself is very dense. Removable inserts in the bodice are, but I liked more without them. I ordered on November 17, took it to the post office on December 7, the city of Saratov.
thank uu
מהממם quality really good
Swimsuit bomb. On height 172, weight 61 take m
Excellent swimsuit, for height 162, size m Russian sat perfectly., quality is good, tight
Everything is in order, as ordered by the order is satisfied, we are waiting for the summer!
At 42-44 the size is a little too small. Height 163 cm. It was necessary to take M
A good swimsuit, at a height of 164 a little short, sits well, there is a rubber that fixes the swimsuit well in the chest area, the cups are removed
Swimsuit cool, the material is pleasant, wears 46 m, ordered M came up clearly
I order a second swimsuit from this store. Quality is excellent!!!! My parameters height 170, weight 45 kg 83/67/85 ordered size M nothing presses anywhere and does not pull, straps are regulated by General strings.
I'm happy with the goods! Delivery is only 3 weeks to the Tomsk region! Everything corresponds to the description! My parameters are 88-63-93, the height is 170. I doubted between M and S. it's good that I took M. I advise! I did not communicate with the store.
On the growth of 164 m a little presses. And so everything is fine.
Satisfied with the quality, the color corresponds to the photo. At 46-48-L the village is good.
Great costume, beautifully lies and is very good quality.
A good swimsuit, everything is sewn perfectly, as in the picture, very satisfied. I ordered the size of M on OG 89 cm, from 77 cm, about 96 cm, everything came up, height 163 cm. I recommend to buy.
Everything got, everything is fine. Returned most of the money back through cashbackworld.ru
All so as the description, happened in 2 weeks, recommended!
Beautiful, corresponds to the size. Shipping 14 days