SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United Kingson & United States |
7-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
1,83 m 6'0 height, 83 kg, quite fit figure with broad shoulders and XXXL firs very good. Jacket require a lot of ironing. The sleeves could be a little slimmer and jacket could be more narrow around waist, but i understand that it is bomber style, so it is good. Otherwise jacket is good value for money - red color is dark and deep, looking even better than on the photos. Will be good for a spring jacket. I am satisfied with this purchase.
Thank you, size is perfect, very good service
Fits well, probably should have got a size above but overall happy
Priykhalo for 18 days in Ukraine on Novu poshtu yakishta is good, long claim. Taking on the rosemir more than a margin. Eat the store's wine for sure.
It's a good article as in the photos. I highly recommend this store. I'm happy with my purchase.
I ordered 2 jackets at once. Colors as in the photo. Took for 890. Arrived in 14 days. The store is sociable. Track tracked. The height of 173 and weight 68 is the most. (XL) the product is satisfied and the seller too. I recommend.
Came quickly. The goods are quality. At 52 Russian size took 5XL. Came up perfectly. Thank you store!!!!
It was shipped immediately. Clean condition. liked it.
Jacket of normal quality for the summer-windbreaker took on height 178 weight 83 kg-3XL for height and sleeves is normal but in the chest slightly cramped although in principle in the summer still do not zip thanks to the store the goods are good
The goods are not bad, especially for this money. A simple summer jacket is not of poor quality. By term socks later
The store is sociable. Helps with size. I chose the table-4XL. With a height of 185 and a large complexion-it came perfectly. I think that the jacket is more beautiful and fashionable would look, if you take it for a larger size. Quality is good. Sewn well, strong. The description fully corresponds. Packed was, very worthy.
ok
Shipping standard. The size approached, the jacket itself is not bad... Here is only one small minus the inner seam is not fully stitched and in the results there is a hole in the lining. See the threads ended))) Well, the problem is not global
Excellent communication, the store will Chinese erudira' on perfect conversion with the measurement. Board the zip somewhat less fine, a little more double
4XL corresponds to the size XL or 54 France, Europe.
Super fast delivery. I loved the jacket. Corresponds to the size chart provided. Highly recommended.
WOW Contact the store to ask for measures. My friend saw it and PERFECT. Well ajusted to my height. Beautiful Thank you so much.
Good quality
First I ordered the size 2XL. I realized that little, just wrote to the store to send 3XL. I did as I asked. Just a jacket. I recommend
Size dropped smaller than suggested price tag (eg. 4XL is by me 2XL)
If you follow the table measurements you won't have any problems. Very fast delivery and product quality is very good.
The jacket is excellent! Seller recommend
Very satisfied with the quality of the bomb, the speed of delivery is also on top, i recommend the product and the store.
Good product, well finished. Good contact with store who asks before shipping to be on size.
Nice jacket. On the parameters og 88, ot 67, ob 92 took l, but a bit too big, it would be possible and smaller. In general, i'm happy. Asked the store to help with the size, so he said take either m or l, md .. Absolutely different sizes.