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This season, it is inspired by nights at the Palace. Women’s Coats & Jackets: They have the power to transform your look and keep you warm so it’s time to invest in our macs, trenches and work jackets.
This season, it is inspired by nights at the Palace. Women’s Coats & Jackets: They have the power to transform your look and keep you warm so it’s time to invest in our macs, trenches and work jackets.
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
| Location | *Estimated Shipping Time |
|---|---|
| United Kingson & United States | 7-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Thank you very much)))
On my parameters height 157, OB. 98, OB. chest 90 coat village is good, but not overseas, it was possible to order 2HL. quality is good, there is no smell, without lining.
I did my best - savings for didn't go in vain. Quite happy with the purchase
very satisfied with the product. i recommend
All the elisa reviews made me realize it's great value for money
Very cool product. 10 out 10!!
It is really gorgeous buy elisa woolen overcoat camel!! The quality is great :)
Perfect quality for reasonable price! Good deal! Thank you store!
The was offered with a fair dcisount, so how could i resist the temptation :-)
discount is a good offer available in this webstore
Great quality product! The communication with the store was very good, I recommend!!!
no reasons to be disappointed. is awesome!
i am delighted. matches the photo in full
With such a low cost, has an excellent quality
The order was made on October 7, October 30 could be received by mail. The size is suitable, usually wear 42 Russian, M came up well, but to be as in the photo of the store, more oversize, now would order two sizes larger. The length of the coat is certainly smaller than the seller's photo. My height is 164 cm, the coat is just below the knee and the length of the sleeve is on the edge, if bent-already short. But in general, I recommend the price-quality ratio. Neatly sewn, odorless. The composition of the fabric did not find, but rather pleasant dense, at a temperature of sensations up to + 5 maximum with a turtleneck and scarf. I would order it in beige, if possible to sew longer.
I've chosen to buy it is inspired by nights at the palace. women's coats & jackets: they have the power to transform your look and keep you warm so it's time to in online and was right! great customer service. thanks!
Perfect! Everything was fine
totally fine
I bought on sale, was delighted with the quality
such a low priced is nothing but a bargain. got my mail in a really short time, no troubles