SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingson & United States |
7-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
Thanks, Excellent!
The dress is very beautiful and well sewn!
Dress zamówiłam 11.11 and 21.11 was already U me. Zdecydowałam up, because had great feedback and now know that were not one exaggerated :) Dress is made with very fajnego, cotton material. Really perfectly will check on summer. Not prześwituje. Large plastic (imitating wood) buttons and strap included. Zamówiłam size L (the stretcher casual) and fits perfectly. I have about 100-105 cm under bust and as seen fit, looks okej, even ciut more by weszło. Neckline is not too strong, length to knee (I have 160 cm tall). Dress is loose and very convenient. The only downside is the fact that I have no idea how it wyprasować: D Probably only parowo or using water :)
Great dress.
Perfect size (I took my usual size, a M for 1,6m and 58 kg), material at the top and sending very fast!
Delivery somewhere month! The style is cool. The waist is high, the seams are even and the threads do not stick out. Recommend product and store!
Dress compatible with description zamówiłam size M and length slightly before knee. I have 157 cm. Comfortable material no smell. Goods came quickly OK 2 wks. Recommend shop :)
The dress is good, but very long, knee-length with an increase of 152. I will trim
Corresponds to the description. The waist is overstated, as seen in the picture. More cotton than linen. S approached the parameters og84 from 70 OB 94.
Cool. Weave under natural, on how natural, you can judge in the summer in the heat. The color is more yellow than in the store's photo. Ironing is not necessary, the fabric is like a header.
Like a simple dress, but sits wonderfully! to the body the fabric is pleasant, the skin breathes. Not short. that is, the expectation and reality are justified, thanks to the store! Sorry only shipping so long was
A good dress, but small. Now Nice. Suitable for low girls. My height (167) did not fit.
Great dress and fit
Good sewing, nice material, very decent dress! Took on the sea, wear in the heat. The only thing that came to me with a little hole, it upset me. OG 82, OT 60, OB 88
The dress came quickly. As in the description. I'm happy. At its 42 ordered s. The village is excellent.
The dress does not stick out at all, the fabric is pleasant to the touch. I took for 701 rubles, for such money, the quality is simply divine. I wear the size m and took the size M, the village is perfect, for my measurements 95/110
The dress is good, quality, did not regret that I ordered
How ever perfect I loved it. The size is just your size in Spain Quality 10
Thank you.
Excellent dress, make up-100% cotton. The size ideally approached the parameters 99/76/102
Top!!
Shipment express! Dress Super :)
I took a size above and niquel
I ordered 11.11 and everything has already come, in less than 2 weeks. The dress is perfect for me. The color is very beautiful. Cut simple, in this his charm. Thanks to the store.
The dress is not bad, the fabric is pleasant. There was a little thread, the lines are sloppy. On the parameters 93/70/92 m just, less would not be buttoned. The style of the dress is very beautiful,