SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 100 countries and islands worldwide. We offer free shipping on all orders to UK, US, Canada, EU, and Russia. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in EU and Hong Kong will be shipped by standard port or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through standard post or USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 150 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United Kingson & United States |
7-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be canceled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 30 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Giant Bee Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://giantbeestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so. Will need to be posted to the corect adress.
Thank you, good flannelette dress
I bought a dress for 3 years. My daughter is thin-perfectly according to the Chinese standards, exactly fit into their volumes) As usual, took a larger size-4 T. The dress fit in size, there is a stock. The height of 97 cm is just above the knee. Material flannel. The material does not stretch in length/width. Inside the dress is a thin X/bash lining. Sleeve full. Elastic on the cuffs. Collar-stand, made with a frill. On the back is a secret zipper. The dress is perfect and plump girls, as the waist line is wide enough. At our waist the dress was always dangling, and I wanted to take it with some kind of girdle. All lines are smooth and neat. The edges are processed by an overlog. Threads did not stick out. The skirt is gathered at the waist, so it always looks magnificent. Enough free cut does not hamper the movements-run, jump and indulge in the will... At the store this dress goes in 6 different models. Daughter and I are happy! I recommend for all babies!
The dress is wonderful!!!♥️ For winter is excellent!!! Warm (type of bike) with lining HB, pleasant to the touch, bright. Size 7 for a girl of 5,7 years old, height about 115 cm a little on growth, but we already wear. Thank you very much to the store!!!
super
I liked the dress, the fabric is similar to flannel. The seams are even. But the patterns are strange a little-wide and short. I took 2 sizes more-on top of the oversize, the length is good)
good quality, satisfied!
Very good dress! The fabric is pleasant thin flannel, the seams are even neat. Dress with lining, warm. The color is actually as in the picture, in the photo for some reason it turns darker. Asked the store to send as soon as possible, because. I ordered for my niece on dr and was afraid that it would be late. The seller responded immediately and very quickly sent, it came even a little earlier than dr, for which many thanks!!! Product and seller recommend!!! The quality is excellent and the seller is responsive!!!
Lined bike dress. The material is soft. Stitched well.
It fits 5year old. Beautiful.
The dress is excellent, the fabric is flannel with a lining. Size 5 t for a thin girl 105 cm. With a margin. The color is beautiful mustard.
Thank you! At 7 t came 130 growth. Good quality, dense.
Very good dress. it looks like a flannelette fabric, very pleasant to the body. Mustard color. On the upper part there is a lining of cotton, the bottom without a lining. i took on a height of 104 cm 5 t. just. visually neatly and qualitatively sewn. On the sleeves of the elastic band, which is very convenient, the lace on the chest is sewn but the brush is blue, which hangs on the ring metal hanging. Behind it is fastened with 3 buttons. I am happy that i ordered this dress. For autumn and winter Excellent, warm .. I will still order other models.
Excellent dress, excellent quality. Took on the growth of 110-116 the village is good. Very gentle and beautiful. Quality is very pleased.
Took the size of 6 t at the age of 3.10 large, warm, there is a lining.
Fast shipping! I ordered 2 for growth... if you still pat it even super! The fabric is pleasant.
Great dress. With lining, ordered 28.08. September 9 was already in moscow. a little threads stick out, not critical. On the growth of 105 ordered 4 t came perfectly, without stock
The dress is good, but i thought it would be thinner. Fabric is very dense
The child really liked the dress. Immediately dressed. The color is slightly different from the store's photo. Very surprised that there is a lining of the dress. For a child of 3.3, the size approached perfectly, only the sleeves in the butt. There are a little protruding threads.
Cute dress size consistent with the description
Amazing dress! Cotton, creases
Excellent dress, warm, just for autumn) very cute) we 2,2 we have stock, just in the autumn i think it will be great. Thank you.